CRANE
 
STREAMWARE LAUNCHES CONSULTING SERVICES GROUP
Operators Now Have Multiple Pricing Options, Fast Implementation for VendMAX and DeliveryMAX
Norwood, MA, April 3, 2006 - - Crane Streamware, a Crane Co. company, has launched a Consulting Services Group to help vend operators improve their operation with new processes, methodologies, and business models. The Consulting Services Group’s offerings will cover a broad range of knowledge areas, with a focus on improving profitability through best practices implementation, improved route, office, and warehouse efficiencies, cash and product controls, and enhanced merchandising.
Rich Horrigan, Streamware’s Director, Customer Relations, said the Consulting Services Group was a natural outgrowth of the company’s long-term experience with vending operations. “Over the years, customers have regularly suggested we expand our services to help them make the most out of their Streamware investment,” said Horrigan. “Now, after 10 years of installation, service, and support experience across the full spectrum of vending companies, we are ‘bottling’ our knowledge and know-how to help users improve their operations.”
Under the leadership of Peg Barcelo, Streamware’s consulting group will help operators use VendMAX/DeliveryMAX to its full advantage. “Some customers may just need a refresher course in the basics to help them get back on track to achieving bottom-line results; others are eager to dig in to areas they’ve never used before, like dynamic scheduling or pre-kitting,” said Barcelo. “Our Consulting team has seen it all and done it all in the last decade and we’re looking forward to imparting that knowledge to vend & OCS operators.”
Barcelo added that new VendMAX or DeliveryMAX users can also take advantage of the Consulting Services Group’s offerings prior to installation. “New users will benefit from a Streamware consultant’s on-site analysis of their business. When we learn about a customer’s operation firsthand, we can create a more tailored training and implementation program, leading to greater long-term success.”
For more information about Streamware’s Consulting Services Group contact Peg Barcelo at 800-4-STREAM, extension 1406 or pbarcelo@streamware.com.
About Crane Streamware
Crane Streamware, a Crane Co. company and business unit of Crane Merchandising Systems, is a provider of management software and professional services to the vending and route delivery industries. Streamware's primary software products are VendMAX and DeliveryMAX.
VendMAX is an open-architecture system tailored to the demands of growing vending organizations. DeliveryMAX provides account management, inventory control, and sales support to route delivery companies, including office coffee, bottled water, and office products.
Founded in 1991, Norwood, MA-based Streamware was acquired in 2000 by Crane Co., a $1.6 billion diversified manufacturer of engineered industrial products. For more information Streamware Corporation at 800-4-STREAM or visit the web sites www.streamware.com or www.cranems.com
Crane Co. is a diversified manufacturer of engineered industrial products. Crane Co. is traded on the New York Stock Exchange (NYSE:CR). For more information about Crane Co. visit the company web site www.craneco.com.
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